Thank you for shopping with PRIME PICKS. We are committed to delivering your orders quickly, safely, and efficiently.
Order Processing
All orders are processed within 1–3 business days after confirmation. Orders placed on weekends or public holidays may be processed on the next working day.
Shipping Time
Estimated delivery times may vary depending on your location:
- Major Cities: 3–5 business days
- Remote Areas: 5–8 business days
Delivery times are estimates and may be affected by weather conditions, courier delays, or public holidays.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before completing your order. From time to time, we may offer free shipping promotions on selected products or order amounts.
Order Tracking
Once your order has been shipped, you may receive a tracking number through email or SMS to monitor your shipment status.
Incorrect Address
Please ensure that your shipping information is accurate. PRIME PICKS is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Failed Deliveries
If a delivery attempt fails due to customer unavailability or incorrect details, the courier may attempt re-delivery or return the parcel to us.
Damaged or Missing Items
If you receive a damaged package or an item is missing, please contact us within 48 hours of delivery with relevant details and photos if applicable.
Contact Us
For shipping-related questions or support, contact us at:
Email: vivo08121994@gmail.com
Phone: 03465857595
Address: City Gujar Khan District Rwp
Postal Code: 47850